How do I use the SpiceWorks Help Desk?

To start  SpiceWorks Help Desk is only usable from the school network for students. SpiceWorks is how students can contact our networkers in order to get help with their technology that may not be working correctly.

    1. Navigate to the Help Desk by clicking the red Submit Ticket button on the front page of the helpdesk website.
    2. Login to the help desk using your school login if it does not log you in automatically.
    3. Fill out the form by choosing your type of problem, computer #, room # (so a networker can come to your room and help you), a title, and description of your problem. You can also attach a picture if it will help you demonstrate your issue to the help desk.
    4. Submit your issue and wait for the networkers to contact you.


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